AT&T Secure Family™

AT&T Secure Family™

By AT&T Services, Inc.

  • Category: Lifestyle
  • Release Date: 2010-02-05
  • Current Version: 3.8.5
  • Adult Rating: 4+
  • File Size: 197.58 MB
  • Developer: AT&T Services, Inc.
  • Compatibility: Requires iOS 10.0 or later.
  • App Ratings:
    3/5 ( 8,205 Reviews)
  • Price:
AT&T Secure Family™ App Ratings: 3
From 8,205 Reviews

AT&T Secure Family™ App Description

Take your family’s safety to the next level. Know where your kids are, control their screen time and manage what they access online. AT&T Secure Family delivers parents peace of mind: • Location Tracking + – Track a family member on an interactive map. • Arrival/Departure Alerts* – Receive an alert when your child enters or leaves a location (home, school, etc.) • Pause Internet* – Limit Online distractions (time for homework, time for bed). • Filter & Block Content* – Filter or block Apps and Online content based on age appropriate settings. • App Purchase Block* – Block your child’s ability to make App purchases. AT&T Secure Family is free for the first 30 days. After the first 30 days, you will be billed $7.99 each month (includes up to 10 lines). Service auto renews every 30 days unless cancelled. Easy Setup and Pairing for Parents: *Parental Controls feature requires pairing with AT&T Secure Family Companion , a free app++ that can be downloaded to the child’s device. + Network based location via cell tower triangulation, location schedule alerts and location history do not require the installation of a Secure Family Companion App on the child’s device. ++ AT&T Secure Family Companion can be found in the App Store and only works with the purchase of AT&T Secure Family which is $7.99/month. Other important information about AT&T Secure Family: • After first 30 days, $7.99/mo. will be charged to your iTunes account. Subscription will automatically renew each month unless auto-renew is turned off at least 24 hours before the end of the current month’s billing period. • To view, modify or cancel your subscription, go to account settings in iTunes. No cancellation of the current month’s subscription is allowed. No refunds or credits for partial subscriptions terms. App requires iOS v. 10 or higher • AT&T Secure Family Companion is not compatible with AT&T Mobile Security Plus. If you wish to continue with the purchase, you must either remove AT&T Mobile Security Plus from your iTunes account or downgrade to AT&T Mobile Security Basic before adding AT&T Secure Family Companion to your child’s device. To cancel your subscription, go to account settings in iTunes. No cancellation of the current month’s subscription is allowed. No refunds or credits for partial subscriptions terms. • This service is available to AT&T postpaid wireless customers. Secure Family and Companion app users must be on the same account. Only authorized app users have permission to locate a family member. • Note: Continued use of GPS running in the background can dramatically reduce battery life. • Availability, timeliness or accuracy of location is not guaranteed. Coverage not available in all areas. The collection, use, and disclosure of any personal information through this application is governed by AT&T's Privacy Policy found at: View the AT&T Secure Family website at

AT&T Secure Family™ App Screenshots


App Reviews

  • Kids can delete the control at will

    By EN Soldier
    Did AT&T really think this one through? The kids can either just turn off the app or just delete it....really!?!? Dumbest app ever
  • Inaccurate location and constantly needs re-pairing

    By DreamBig19(me)
    Update - I have no clue how this app have 4 stars, when all the reviews are negative and the positive ones are from 3 years ago. This app consistently puts my kids in the wood (where people drink and party), when they are over a mile away at a friends house. This is unacceptable. No point in using this if it’s not even close to accurate. It’s been a year with no fix. I live in a fairly decent sized city (not too large, not too small), so if the gps isn’t accurate here then it won’t be anywhere. Before grounding your teenager, check an alternate app like Life360 to see their location. This app has had my kids in horrific inner city neighborhoods, when I fact they were just right down the road (verified by going there). This is THE WORST app. Unfortunately AT&T had an app that worked moderately well, and shut that down for this app that has less functionality, is extremely inaccurate, stops working and you have to “repair it to your kids phone” weekly your kids can delete it, your kids will turn the app off (mine figured out quickly how to turn off VPN functionality that’s needed to make it work), etc etc.. I want a refund!

    By Bo H Atlanta
    Crap app! Why does the rating say 4.1 stars when all the reviews are negative?!?!?!? Oh, wait...those better ratings are for Family Map (and Secure Family). So false advertising in addition to a terrible product!!!!!!! Piece of JUNK not “peace of mind” as stated. -AT&T scrapped the best parental control app on the market (Smart Limits) for this failure of a product. Do not get this app! -AT&T has received universally horrific reviews for this product but all to deaf ears (or blind eyes). -This app is useless and I have already cancelled... but can’t get AT&T and Apple to stop charging me! Isn’t anybody listening!!!!!
  • Doesn’t work

    By Lil'shep
    I have teenage boys and this app doesn’t work. I turned off one of my kids data and messaging. A few hours later he texted me a question from school durning the hours the app is supposed to restrict. When I try and locate him it show inaccurate locations. He will be at home and it shows him across town. I do not trust the app.
  • Go back to the old app please!

    By Jenavive007
    Snapchat is much better at locating my son’s phone than this app and it’s free! Also, the previous app let me see which phone numbers were called and texted on my son’s phone, something this app can’t even do. This app is not worth the $.
  • Can’t access after the first free 30 days

    By tex1128
    I downloaded the app for free 30 day trail and went ahead and subscribed to it and now I can’t access it. It wants me to sign up for free 30 days then it says I’m subscribed to it and then all of a sudden it sends something went wrong try again later.
  • No

    By Joseph~74
  • Love this app

    By Otismyer
    This application works every time, love it.UB
  • Parents can’t locate each other

    By PDJKO
    If I could give this APP a ZERO rating, I would. Primary parent and 2nd Parent locator does NOT work. As Primary parent, when I locate my spouse(parent, with parent sharing enabled) provides my location!! UGH! Fixit!!! Also when this app ported from Family Map, carries over scheduled locating, however NO WAY to change or delete!! Horrible app!!
  • Not accurate enough

    By NYYFAN3131
    Not accurate enough