Groupon Merchant

Groupon Merchant

By Groupon, Inc.

  • Category: Business
  • Release Date: 2010-11-06
  • Current Version: 5.12
  • Adult Rating: 4+
  • File Size: 111.75 MB
  • Developer: Groupon, Inc.
  • Compatibility: Requires iOS 9.0 or later.
  • App Ratings:
    3/5 ( 335 Reviews)
  • Price:
    Free
Groupon Merchant App Ratings: 3
3
From 335 Reviews
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Groupon Merchant App Description

The new Groupon Merchant app lets you manage your Groupon campaigns directly from your smartphone. Use the Groupon Merchant app to: Easily scan and redeem Groupons using your phone’s camera or keypad Get detailed insights into your campaign performance View your payment details\nSee and respond to customer feedback To get started, download the app and sign in to your Groupon merchant account.

Groupon Merchant App Screenshots

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App Reviews

  • Cheesy Service‼️

    1
    By Lilzelda
    Your stripper-loving momma ad played constantly complements your cheesy service. Internet services must be paid BIG BUCKS to constantly hawk such a sleazy business. Groupon ads give me a headache‼️
  • Great App and easy to use!

    5
    By raulcortez
    Yes, Groupon gets a big chunk of the money and the merchant has to give up 75% of the value but the merchant isn’t having to spend advertising money up front and not know wether customers will actually respond to the others offers you may have elsewhere? With Groupon you only pay when someone spends money and commits to being your customer!!!! You’re not wasting money wondering if customers will come! Even if a customer doesn’t buy your Groupon we are still getting exposure and the more a customer see’s your name the better it is for us overall!! Just do it!
  • Would be wise to take care of their vendors or this whole ship will sink, with Groupon at the helm

    1
    By fed up vendor
    Where to even begin... I appreciate that I can leave an “anonymous” review as some of my “customers” have done - with no recourse when they don’t honor their end of the reservation, or utilize our service and still collect a refund, for this horrendous app. I also look forward to the canned response from the Groupon team (ha!). I joined Groupon in the golden age as a budding business who could not have afforded the exposure and publicity it offered on my own in my first year of business. The sold my product and kept a “fair” percentage. Or, I felt it was fair for the amount of views my young business was receiving in a competitive market. Now, however, exposure seems to be lower yet Groupon is keeping more and more. Perhaps they have forgotten that not only are the businesses’ customers their customers, but the businesses themselves are also their customers. You are forced to comply to the 30% off of MSRP and they run additional specials driving the actual value of your service further and further down. Additionally, mystery “adjustments” are taken out of your bimonthly payments, with no explanation. For those who don’t follow: say your service is worth $100 on your website (probably already cheaper than your competition’s $110 service so you can attract customers), Groupon will list it for $70 or less (30% off MSRP) and then run random 20%-25% off specials for Black Friday, Christmas in July, it’s winter time so let’s price gouge, and just about any other reason. NOW, your customers who have actually booked directly through you, Google your business to find driving directions to you and they see the Groupon. You have now lost your regularly paying customers to Groupon as well. So let me get this straight: Groupon markets YOUR hard work/business and keeps 100% of the sales but you are only looped in on the cut when Groupons are redeemed...IF the people honor their reservations? Sounds like the potential for a class-action lawsuit to me. ON TOP OF THAT: the only customers who don’t tip, fail to honor their reservation (while I’ve turned away other, full paying customers to uphold my end of the deal), or show up without a reservation, extremely late, or without reading the fine print and then become upset...you guessed it: just Grouponers. When I point out a significant decline to my rep, I am poo-pooed and treated as though I am not intelligent enough to track or compare numbers. Hello! Most of us are savvy and smart enough to run a business, we know how to compare P&Ls. The app hardly ever works - many of my “thumbs up” reviews randomly changed to “thumbs down” with no explanation. The glowing verbiage doesn’t match the icon and feedback data is often stuck in limbo. My blood pressure is up so I am going to stop there but I doubt I am the only business owner feeling this frustration. I often feel I am on an island, but reading the other reviews (although nothing will change) makes me feel less insane. Stay strong, comrades!
  • Worth

    4
    By fullerfitness
    So many more people being notified about my business. Some of them have stayed for years. One person going on four years. Thankful for the opportunity.
  • Carpet cleaner

    5
    By acekcp
    This is a great app
  • Loved It!

    5
    By Jettanite1
    Love It!
  • Career mom

    5
    By n5271r
    I know Groupon gets a lot of flak for how much they take from their merchants. I’m the only provider for my family and I’ve managed to keep a roof over our heads for 18 months now. Groupon has been huge in getting my business up and running bc they do all the foot work. Special thanks to my contact Kayla for being so epic!
  • Works Great

    4
    By Mario24141
    App works great and makes redeeming super fast and easy.
  • Excellent app!

    5
    By ahoneyb
    This makes things so much easier.
  • Not very good APP

    1
    By Asian rocket
    This APP would die itself whenever I trying to pull up a client’s name! Not very efficient my opinion, after for being their merchant for a couple of years, Groupon is going downhill

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