Groupon Merchant

Groupon Merchant

By Groupon, Inc.

  • Category: Business
  • Release Date: 2010-11-06
  • Current Version: 5.6
  • Adult Rating: 4+
  • File Size: 94.50 MB
  • Developer: Groupon, Inc.
  • Compatibility: Requires iOS 9.0 or later.
  • App Ratings:
    2.5/5 ( 208 Reviews)
  • Price:
    Free
Groupon Merchant App Ratings: 2.5
2.5
From 208 Reviews
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Groupon Merchant App Description

The new Groupon Merchant app puts powerful tools to manage your Groupon campaigns right at your fingertips. Use the Groupon Merchant app on your iPhone or iPad to: * Redeem Groupons by scanning them with your device's camera or entering the customer's name * Interact with customer feedback and share rave reviews on your social media pages * Track payments and access sales, redemption, and customer stats

Groupon Merchant App Screenshots

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App Reviews

  • Bad!!! You loose money with Groupon 100%

    1
    By Castranova
    I see that working with Groupon it’s not worth it , loose of money. They ask you to offer 40% discount and than they take another %40 from the price that you offer. Also people can get refunded with you knowing. It happens to me when customer used my service than he just asked for full refund so they give him back that’s mean I lost my item and time of service. Be aware of groupon!!!
  • Groupon has definitely changed...

    1
    By Stlposhgirl
    I was a Groupon Merchant for over 2 years and was a top seller in my area. I was warned in the past that it wasn’t a good move to deal with Groupon but I felt differently and decided to go for it... It was a great tool to bring clients into my spa. I met several great people and was able to maintain quite a few as repeat clients... The problem came when I tried to scale back on Groupon a bit. Our calendar grew more and more tight and I contacted Merchant Center in order to pause our final deal for a while. My rep, Griffin, not only threatened to cancel my contract all together if I chose to “pause” the deal, and then later failed to even reduce the amount to be sold as we finally agreed to. The crazy part is that he even opened a deal back up that had been closed previously. I was told that Groupon had spent too much money promoting our deal for them to allow us to pause!! He also kept reiterating that I had an older contract and that I was being paid more than they paid newer accounts therefore my contract would be canceled out if I made any changes to my deal!... It almost felt like I was being punished for signing up sooner than the change and performing so well!!... My past reps were nice, accommodating and there was never an issue pausing a deal... I still don’t understand why Groupon refuses to empower their merchants with the ability to pause, stop or alter a deal via the merchant website without having to call and speak with a rep. It would definitely have made dealing with the company a lot easier... Also, please note that I was informed that their reps don’t have proper supervisors! Their supervisors can only make sure that you get a call back from your incompetent rep. There’s no way to go over their heads... My rep chose to allow me to cancel my contract with the company all together rather than temporarily pause our deal! I’m guessing the strategy was to get me out of my old (but better) contract at all cost! No consideration was given to our past, profitable relationship. You can choose to do business with this company if you like, but don’t say that no one warned you about their mob-like practices.... Groupon seems to only care about themselves now. No consideration is given to the provider and how much we sacrifice by deeply discounting our goods & services... Definitely deal with them at your own risk but you have been warned...
  • This is really really bad lesson to me !!!

    1
    By very bad lesson
    Everybody think about that million times before making decisions. I discounted for pedicure& manicure from $35 to $28. So I redeemed 67 time $28=$1876 But I got the money into my business bank only $924 so I lost $952. I called the Groupon merchant agent asking for what happen ? !!!! They said this is for what I make agreement before I start the business. They try to explain me like this like that ...... ok ok the Groupon is right but so is this the way you take care the customer??? To me: don’t even take 1 star from but I have to put 1 star to my bad bad experience!!!! Be careful guys!!!
  • 👎🏼

    1
    By Punk weisy
    This has been horrible for business. Produces Groupon hoppers. People who are just looking for quality but don’t want to pay for it or even tip you for it. Most grouponers do not tip. They usually do not return. These people are cheap at heart but looking for the best they can get for the cheapest possible rate. The app keeps crashing and it won’t even let me get to the merchant support which you can only email for. But they are quick to call you and try to set up another campaign and want you to offer even more services for even less. Its offensive And pretty un believable. I will be leaving Groupon ASAP.
  • Returns

    1
    By cherokeenation124
    If you are A Groupon merchant get out why you’re still ahead. Cheaters and thieves own group on They will not allow you to return anything anything they say is a lie You would be much better off going to Amazon eBay or someone more reputable. I will never use Groupon again they are rotten to the core. A class-action suit needs to be filed against these Cheats and dishonest business practices
  • Mr.

    1
    By FrankC132
    Tried to update, now App won't even open!
  • feels like its the mob

    1
    By Biz O
    I would not suggest using! if you must because you are new just beware and cautious of course they take 50% off the top and other fees on top of that, they will put your already low price on constant flash sales and I even caught them making up their own campaign for my business for something not authorized at extremely low rates..now that’s crazy! You will get very very few loyal customers but most are groupon or living social hoppers looking for low low price not quality. I am constantly having problems redeeming vouchers off the app by customers name and of course groupon/(living social-owned by groupon) tells you every excuse under the sun.
  • Groupon is a scam

    1
    By Njw219
    They take half your money and then when you do finally get paid, there’s a crap ton of payment adjustments! So, someone can buy your devices, you perform the services and then they contact Groupon and day they weren’t happy and then Groupon doesn’t ask you, just takes the money back and refunds them. HUGE SCAM AND WASTE OF MONEY
  • Worst customer service ever.

    1
    By MuZuCuTe
    Worst customer service ever. I've been contacting Groupon for making a campaign but they are not even working on it.
  • Company is falling fast

    1
    By DNutstuffer
    I’ve been a Groupon merchant customer for three years now. The first year we thought they did an OK job at promoting our business and selling our product. Just barely good enough to sign on for a second year. The second year we use them I actually thought they did a fantastic job at promoting and selling our product. I was very impressed, had great customer support, and excellent customer feedback. They even contacted me to remind me when it was time to renew the contract, and helped me through the entire process. It was actually the reason why we decided to stay with them. Here I am in the third year of business with Groupon merchant and I can’t even get someone to contact me back either via phone or email. They are more than three months late on activating our Groupon, which still is not active. They never once contacted us about renewing our contract for the third year. I had to painfully go through customer service rep after customer service rep just to get them started on it. We usually launch our Groupon in January, here it is now the end of March and we still don’t have our Groupon up and running. This company is steadily going downhill and I hear it from other customers as well.It’s a shame that a company can build themselves up on a great mutually beneficial platform with great customer service, only to let it go after they’ve achieve that. We will not be using Groupon merchant services ever again.

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