Groupon Merchant

Groupon Merchant

By Groupon, Inc.

  • Category: Business
  • Release Date: 2010-11-06
  • Current Version: 5.2
  • Adult Rating: 4+
  • File Size: 46.10 MB
  • Developer: Groupon, Inc.
  • Compatibility: Requires iOS 9.0 or later.
  • App Ratings:
    2.5/5 ( 195 Reviews)
  • Price:
    Free
Groupon Merchant App Ratings: 2.5
2.5
From 195 Reviews
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Groupon Merchant App Description

The new Groupon Merchant app puts powerful tools to manage your Groupon campaigns right at your fingertips. Use the Groupon Merchant app on your iPhone or iPad to: * Redeem Groupons by scanning them with your device's camera or entering the customer's name * Interact with customer feedback and share rave reviews on your social media pages * Track payments and access sales, redemption, and customer stats

Groupon Merchant App Screenshots

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App Reviews

  • feels like its the mob

    1
    By Biz O
    I would not suggest using! if you must because you are new just beware and cautious of course they take 50% off the top and other fees on top of that, they will put your already low price on constant flash sales and I even caught them making up their own campaign for my business for something not authorized at extremely low rates..now that’s crazy! You will get very very few loyal customers but most are groupon or living social hoppers looking for low low price not quality. I am constantly having problems redeeming vouchers off the app by customers name and of course groupon/(living social-owned by groupon) tells you every excuse under the sun.
  • Groupon is a scam

    1
    By Njw219
    They take half your money and then when you do finally get paid, there’s a crap ton of payment adjustments! So, someone can buy your devices, you perform the services and then they contact Groupon and day they weren’t happy and then Groupon doesn’t ask you, just takes the money back and refunds them. HUGE SCAM AND WASTE OF MONEY
  • Worst customer service ever.

    1
    By MuZuCuTe
    Worst customer service ever. I've been contacting Groupon for making a campaign but they are not even working on it.
  • Company is falling fast

    1
    By DNutstuffer
    I’ve been a Groupon merchant customer for three years now. The first year we thought they did an OK job at promoting our business and selling our product. Just barely good enough to sign on for a second year. The second year we use them I actually thought they did a fantastic job at promoting and selling our product. I was very impressed, had great customer support, and excellent customer feedback. They even contacted me to remind me when it was time to renew the contract, and helped me through the entire process. It was actually the reason why we decided to stay with them. Here I am in the third year of business with Groupon merchant and I can’t even get someone to contact me back either via phone or email. They are more than three months late on activating our Groupon, which still is not active. They never once contacted us about renewing our contract for the third year. I had to painfully go through customer service rep after customer service rep just to get them started on it. We usually launch our Groupon in January, here it is now the end of March and we still don’t have our Groupon up and running. This company is steadily going downhill and I hear it from other customers as well.It’s a shame that a company can build themselves up on a great mutually beneficial platform with great customer service, only to let it go after they’ve achieve that. We will not be using Groupon merchant services ever again.
  • Stay away

    1
    By Volkana00988
    Worst service ever. They took your more than %50 And all market down all business down Don’t use Groupon they made extra discount over your profit and people think Groupon is awesome.
  • Do Not Use Groupon Merchant

    1
    By Lashes by Lisa
    I had a campaign that paid 80% when sold and 20% once the voucher expired. They paid me the 80% but have not paid me the remaining 20%. Someone told them I was out of business which is not true and I have redeemed all the vouchers. They have nothing in writing from me saying I am out of business which is the requirement. They are making this my problem that they wrote off the remaining owed to me and still have not sent me my money.
  • Shame on Groupon

    1
    By RockiB88
    If you don’t sell enough product you can use the app how stupid and biased. So basically your business means diddly squat to this major Corp, just like any other unless your bringing in big bucks. Will be switching platforms soon because I don’t support the business model groupon stands for.
  • This company is god awful. Run!! Save yourselves

    1
    By Chin Shi Huang Di
    This company will not let me close my campaign nor will they close my account. I just get emails from stupid customer service people from South Asia who can’t understand basic English who lack the brains to fill an egg cup. It was an evil day the day I signed up with Groupon. I’m giving away services I should be selling for pennies on the dollar but I can’t change it. This company is the worst thing that ever happened to me. Save yourself and avoid getting a merchant account at all costs!
  • Marketing expense

    4
    By Titanium Performance
    Don’t expect a huge return initially but if you’re good at what you do, you’ll retain people. We are a personal training studio and use Groupon in low volume times, works well for us! Groupon support team has been great as well. I highly recommend Groupon to get your name out there!
  • Never again

    1
    By Motech28
    Groupon merchant center works sometimes. I had a problem with a client who booked the appointment a day before. She scheduled a time. I came to office the next day at scheduled time , she calls 10min in asking what time she is to arrive. I explained to her she knew what time because she was the one who set time and corrected me when I said pm instead of am . She tells me she overslept and would arrive 30 min later. I told her I could not do that the time is set specifically for a client. And if anything it would have to be another day . She hung up on me. I went to merchant center to enter Groupon code that I now get before client arrives because of scenarios like this. Groupon refunds her anyway. I told them I could no longer do waxing it was time consuming and waste of my time when someone doesn’t show and you refund them anyway.out of retaliation they also pulled massage campaign with out my knowledge . Although they asked if I would still be doing the massage campaign in which I replied yes. I have a perfect score on Groupon by the way . I treat clients with respect and ask for the same in return.

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