5Star Medical Alert Service

5Star Medical Alert Service

By GreatCall, Inc.

  • Category: Medical
  • Release Date: 2011-10-19
  • Current Version: 1.8
  • Adult Rating: 4+
  • File Size: 9.49 MB
  • Developer: GreatCall, Inc.
  • Compatibility: Requires iOS 7.1 or later.
  • App Ratings:
    4/5 ( 69 Reviews)
  • Price:
5Star Medical Alert Service App Ratings: 4
From 69 Reviews

5Star Medical Alert Service App Description

5Star Virtual Medical Alert Service by GreatCall® – Get 24/7 live help in any unsafe or uncertain situation - anytime, anywhere. The 5Star app provides help anytime, anywhere. 5Star works as a medical alert system, personal safety app, ICE app and emergency help button. Get immediate access to Certified Response Agents trained in CPR and other emergency procedures, who will confirm your location by GPS, consult your personal medical profile and evaluate your situation. If necessary the agents will dispatch emergency services or police, connect you to a nurse or doctor, conference in your family or friends, or provide other additional assistance as needed. Here’s what people are saying about 5Star: “Great this app saved my life!” "…I am really happy to know I have 5Star in my car in case of emergency…" "…It’s nice to have this app when I’m navigating dark running trails…" “Great app 5 star agents are great people. And if you need help they will send it. Quick.” Key Features of 5Star: • Immediate connection to 100% U.S. Based Certified 5Star Agents 24/7 • GPS location passed on to emergency services • Agents have access to your important medical information and conditions • Agents can conference in 9-1-1, family or friends • Speak directly with a registered nurse or doctor 24/7 • Assistance available in over 100 languages. • 5Star Urgent Response endorsed by John Walsh This app requires a subscription to the 5Star service by GreatCall. Get a free 30 day trial when you sign up within the app!

5Star Medical Alert Service App Screenshots


App Reviews

  • Unreliable and Not user friendly

    By Lori123456asdfg
    The setup process was very difficult which took 4 hours. No instructions for others to see dad’s location. Pressed the button and they called the numbers listed in order but did tell us he was located somewhere other then home. Canceled service after the first month.
  • Reliable Service

    By powayray
    Been using for 3 months to monitor my 94 year old mother who is home alone 10 hours a day. Set up was easy. The user support help line has been excellent. I use the Link app to monitor mom’s activity during the day. If she forgets to charge her device I can see it. If she leaves the house I can see that too. Have not had an emergency situation yet, but the Link app also send alerts to all family members is Mom pushes the alert button. I’m well pleased with the service and the peace of mind it brings. Since I have not actually had an emergency, I can give it only 4 stars.
  • Too many glitches and problems

    By RascalPgh
    My GreatCall Splash keeps saying not turned on and not in service when it is. GreatCall sent a new unit and it said the same thing. They ran a check and said everything is connected and working fine yet I can no longer access it on my iPhone app. They gave me some instructions to try and they didn't work. I'm going to cancel and go with LifeAlert. They are cheaper and have better customer service. Shame on you John Walsh for sponsoring this piece of junk.
  • Love it!

    By Iguana Mamma
    Love the app and the Lively! I have several conditions that took away my independence and 5Star has given it back at a price that I can afford.
  • 5Star Great Call

    By Hopeful and not giving up!
    Excellent App!! I and my family are so lucky to have this app and use it!!Very nice app and people are very wonderful and nice. They quickly respond back to all your needs.
  • Tops responder nannvannuys

    By nannvannuysca
    The staff is dedicated and reliable. I depended on John Walsh, a great advocate. He knows what people need and can afford, despite his human tragedy. I quit my current unit and got this on his endorsement. Three years later I am more than satisfied. Thanks John
  • Sad but True

    By AnneLAN12
    I had the exact same experience as the reviewer above. Service turned off when I had to discontinue a compromised credit card and replace it. Most places were able to deal with this change. But 5Star de-activated it and didn't notify me. I was without service for over 2 months (without knowing it). Once I found out, I called customer service and (2 more months) they have not been able to activate my account. Nor can I start a new account as they still have my old account on record.
  • Lagossoccer, good companion

    By Lagossoccer
    Safety net
  • pathetically bad customer service

    By SM CPT
    5Star does not advise you when your account is turned off due to expired credit card. Tried to re-instate in March, it is now end of May and they still can’t get it running. For the last month, I receive an error 500 when trying to log in. Seven hours on phone with customer service and tech support and nothing but frustration.
  • Great system

    By normlbeyer
    We used this system for my disabled wife. After her death and I am now living alone, it seamlessly transferred her account to me. We had used competing systems. This 5star is far superior!!