Google Express - Shopping

Google Express - Shopping

By Google LLC

  • Category: Shopping
  • Release Date: 2013-09-25
  • Current Version: 34
  • Adult Rating: 12+
  • File Size: 186.46 MB
  • Developer: Google LLC
  • Compatibility: Requires iOS 9.3 or later.
  • App Ratings:
    4.5/5 ( 4,545 Reviews)
  • Price:
    Free
Google Express - Shopping App Ratings: 4.5
4.5
From 4,545 Reviews
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Google Express - Shopping App Description

Shop hundreds of stores in one convenient place. Order above the store minimum for free delivery – $25 to $35 in most cases. Return anything you don’t need within 30 days. GET YOUR SHOPPING DONE FAST • Do your shopping anytime with the app, website, or by voice, with help from the Google Assistant. • Shop national, local, and online stores, including Target, Best Buy, PetSmart, Walgreens, Bed Bath & Beyond, Fry’s Electronics, and many more. FREE DELIVERY • No membership. • Order above the store minimum for free delivery – $25 to $35 in most cases. • Most orders arrive within 1-3 days, depending on where you live. FREE AND EASY RETURNS • Free returns within 30 days for all stores • Email, call, and live chat with customer service Google Express is available in all US states and Washington, DC, except for Alaska, Hawaii, and unincorporated territories, including Puerto Rico.

Google Express - Shopping App Screenshots

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App Reviews

  • Great customer service

    5
    By Parkchrila
    The two gentlemen were extremely helpful to me. John B really went the extra mile he really fought to help me with my order issue and was very reassuring. Thanks again.
  • Prices are marked up

    1
    By KIngRichardthe3rd
    At some point along the line Google gave up on trying to get people to subscribe like a Prime membership. I noticed items from Costco not being is cheap as they were. I checked a few items from my shopping list that I would regularly use the app to shop for and noticed items were indeed marked up. One item was about $12. It seemed awesome to get free shipping if I ordered $35 or more, but now I see they are just rolling the shipping cost into the price of the item.
  • Lots of spam notifications

    1
    By DoctorStinkface
    Uninstalling until they get rid of the junk spam notifications. I don’t need to randomly receive notifications suggesting that I buy crap.
  • Best shopping app

    5
    By nicholas_perc_boi
    I was going to buy a Gibraltar 5706ex snare stand which would have costed 71 dollars with tax. THEN came in google express that not only showed me the same stand for a few dollars cheaper but, a 20% promo code for the New Years! I only had to pay 56 dollars for my concert snare stand thanks!!!
  • Worst shopping experience!

    1
    By Shan12np
    My order came damaged. It was vey heavy I haired some one put together. Once we open the box the item was damaged. I called manufacturer and they want to refund but I ordered through google express and google express won’t process the refund!!! So now I am loosing money because of I use google express!!! I wish I should have directly from the manufacturer’s website. Lesson learned.
  • Stay away

    1
    By Tiberije
    Zero functionality. Doesn’t provide you with shipping and tracking information. Instead it is sending you to website of the seller. That seller website doesn’t recognize your info so you can check the crystal ball if you want to know if your items is shipped and when it is arriving. I called customer service and I have been on hold for 20 minutes at the end I hung up to stop wasting my time. All in all I will delete this app as soon as I get my order if I ever get it Update: Item ordered on December 29th with guaranteed delivery on January 3rd. Now it is January 4th and app still shows delivery by January 3rd. I had to chat with customer service to find out that they will deliver on 7th, 10 days later. I am deleting this and from now one sticking with Amazon and Ebay. This is the last time I am using anything with google involved in it.
  • Only use for a Costco

    1
    By Luvs2Splooge
    Every other delivery service uses USPS which is a complete joke. Target doesn’t use freight forwarders
  • Great for remote areas

    5
    By DLD161
    I live over 60 miles from the nearest store. It’s great to have the stuff I need delivered to my door!
  • Does not integrate well with Target

    1
    By RAC77
    If you order through google express you loose your free two day shipping. Many of the items that we purchase from Target seem to be missing in the google express app.
  • Unpredictable e-commerce system and practice

    1
    By nickname-ok
    This review is for case of how google express business practice handle efficiently when there is problem during purchase experience. In this context the rating is zero but lack of such rating giving 1. Google Express is not reliable nor predictable when user attempt complete a simple purchase due to error validation during checkout. It’s validation points to credit card validation or shipping and billing information or at most point to generic help with apparent id number 329. When none of above guides help point doesn’t help, customer service contact help only to say case beed review by specialist and contact back user within or up to 72 hours. Then in absence of specialist response, by contacting again, user is given same another 72 hours. In between, user misses sake price, promotion credit available for time period, spent several hours troubleshooting as debugging like. It perceive as user in a role of consumer is technical developer for Google Express in intend of design. Then again, even retry through different way, still cannot complete the purchase. Inefficient process to put in for a simple and core process of purchase experience: Choose item, Select Item, add to cart, enter payment and shipping info, and submit. Only consistency is the same experience on mobile and desktop. Shame on such name and platform and lead consumer to waste time.

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